Privacy Policy

This Privacy Policy explains how zetharivon.com collects, uses, protects, and shares personal information gathered through our website and consultation services. We recognize the importance of privacy for individuals seeking financial consultation services.

Information We Collect

We collect information that you provide directly and information gathered automatically through your website interactions.

• Contact information including name, email address, phone number, and mailing address when you submit inquiry forms or request consultations.
• Financial situation details that you voluntarily share during consultations to help us provide relevant analytical frameworks and perspectives.
• Communication records including consultation notes, email correspondence, and inquiry messages to maintain service continuity and quality.
• Technical information such as IP address, browser type, device information, and website navigation patterns collected through cookies and similar technologies.

How We Use Information

The information we collect serves specific purposes related to providing consultation services and improving our operations.

• Responding to consultation inquiries, scheduling appointments, and delivering the financial analysis services you request from our practice.
• Maintaining records of consultations to provide continuity across sessions and follow-up discussions regarding budgeting frameworks.
• Improving our consultation methodologies, website functionality, and service delivery based on aggregated usage patterns and feedback.
• Sending service-related communications including consultation confirmations, follow-up materials, and occasional updates about our practice if you have opted in.

Legal Basis for Processing

Under Australian privacy legislation and general data protection principles, we process personal information based on the following legal grounds:

Consent you provide when submitting forms or engaging our services, contractual necessity to deliver requested consultations, legitimate interests in operating our business and improving services, and legal obligations under Australian financial services regulations where applicable.

Information Sharing

We limit information sharing to necessary circumstances and do not sell personal data to third parties.

• Service providers who assist with website hosting, email communications, appointment scheduling, and practice management tools under confidentiality agreements that restrict their use of your information.
• Legal authorities when required by Australian law, court orders, or legal processes, or when necessary to protect our rights and safety.
• Professional advisors including legal counsel and accountants who provide services to our practice under professional confidentiality obligations.

Data Security Measures

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include secure data storage, encrypted communications for sensitive information, access controls limiting who can view personal data, and regular security reviews. However, no internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Under Australian Privacy Principles and applicable data protection laws, you have specific rights regarding your personal information.

• Access your personal information we hold and request copies of records related to your consultations and inquiries submitted through our systems.
• Request correction of inaccurate or incomplete personal information in our records to ensure we maintain current and correct details.
• Request deletion of your personal information subject to legal record-keeping requirements and legitimate business needs for consultation continuity.
• Object to certain processing activities or withdraw consent for optional communications, though this may affect our ability to provide some services.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality, analyze usage patterns, and remember your preferences. Some cookies are essential for website operation while others help us understand how visitors interact with our content. You can control cookie preferences through your browser settings.

View Cookie Policy View Cookie Policy

Privacy Inquiries

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle personal information, please contact us using the details below.

Privacy Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through website notices or direct communication where appropriate. Continued use of our services after changes constitutes acceptance of the updated policy.